Return and Warranty

We take pride in our products and our customer service and we will take care of you.


Lockstraps offers a 30 day return policy with proof of purchase.  The product must be in "New" condition. 


Lockstaps offers a 1 year warranty on our product to cover product malfunctions or failures. Cut or damaged product does not qualify for warranty.

Customer Care 

To initiate a return or a warranty claim please send us an email. Please be sure to include proof of purchase.
If you have a more urgent matter you can reach us at:
(949) 702-5333  (8am-4pm  M-F   PST)